What to Expect from ProBiz Training


Kick-off Meeting

ProBiz will meet telephonically or via Skype with the client to discuss logistics, goals, and expectations for the training.  At the conclusion of the meeting, suggestions will be made as to the best type of service plan for the client.  For web-based asynchronous training, client will immediately be given a code to enter the training site and can access the purchased courses at his or her convenience.

Live Instructor-Led Training (On-Site or Online)

ProBiz will custom-create course(s) featuring content specific to the client's needs, branded to the client logo and colors, if desired.  Off-the-shelf courses are also available.  

All course design will conform to adult learning theory, presenting information in all four learning modes.  All curricula will include interactive elements such as games, role plays, and case studies, designed to illustrate key topics and to keep learners engaged and focused on the topic at hand.

Training Materials

All training materials will be forwarded to the client for review at least two weeks prior to the first scheduled presentation of each workshop.  One round of editing is included in pricing.

What's included in on-site training?

ProBiz will provide all labor and equipment to teach the courses on-site or at an off-site venue procured by the client.  Courses are generally suitable for adult students with a high-school education, but no particular specialized knowledge of the topic.  

ProBiz will provide a laptop computer, speakers, and an LED projector to enable presentation of A/V materials by the instructor.

Printing of handouts, reference materials, and assessments may be done by the client or by ProBiz, at the sole discretion of the client.  All other class materials are provide by ProBiz.

ProBiz requests that each client provide one pad of flip chart paper on an easel for each workshop.  If a blank wall is not available for projection, ProBiz asks that a projection screen or white board be provided by the client. 

What's included in on-line training?

For both live and asynchronous online training,  ProBiz or the client may provide the platform.   ProBiz will provide links to handouts and course materials for student download.


At the conclusion of each course, whether offered live or online, every participant is required to complete an evaluation survey designed and provided by ProBiz.  Each participant will be given a certificate of completion upon receipt of his or her evaluation survey.

Attendance reports and a summary of the evaluation surveys will be forwarded via email to the client, to be received no later than the fifth working day following a live workshop, or monthly in the case of on-going access to an asynchronous workshop.

Evaluation surveys from each workshop are used to guide continuous improvement for each future iteration of that course and for future course offerings.